Let’s Build What’s Next

Non-profit organizations are today's greatest problem solvers. You balance limited resources, changing needs, and complex strategic puzzles while staying focused on the communities you serve.

 But constant pressure to do more with less can slowly erode the culture, trust, and creativity that make impact possible.
 We create space for team to step back, consider challenges from new angles, and turn what you know into strategies, programs, and ways of working that move your mission forward.

Services

Innovation and Strategy

Together we'll evaluate your unique strengths, uncover new opportunities, and develop purposeful ways forward. Outcomes
reflect your mission, values, community,  and make your organization more resilient.

Strategic Planning: Define your direction, make sense of change,
align your team,  and make thoughtful plan that moves you
towards your vision.  

New Model and Program Development: Establish fresh income streams grounded in proven community needs, existing processes and programs, and organizational strengths.  

Process and Service Redesign: Refresh your current service delivery experience so it’s more accessible, human-centred, and supportive of your staff and community while moving forward your mandate,
mission and strategic goals.

Community Engagement
and Co-Design

Build with your community, not for them. Together, we’ll foster
the shared power, deep listening, and genuine collaboration.
The result? Strategies and services that communities trust, need,
and champion.  

Community engagement: Go beyond consultation. Truly listen and learn from the lived experience of those at the heart of your mission, and build real trust with the communities you serve.  

Co-design workshops: Centre those closest to the challenge and translate their needs, knowledge, and principles into meaningful programs, strategies, services, and systems. 

Facilitation and Programs

Practical, customized workshops and coaching experiences that reflect your strategic needs and equip you with the knowledge and implementation skills to bring innovation methodologies into your  
day-to-day work.  

Human-centred design: Learn a creative problem-solving approach that places the needs of your community at the heart of the process.

 Opportunity identification: Mobilize the knowledge and experience of your organization to spot unmet needs, fresh possibilities, and new ways to create value or impact—often with the resources you already have.

Model and program validation: Learn to test and iterate new ideas based on knowledge community input before investing in full development, and how to embrace continuous iteration.

Learn more

Organizational Culture and Transformation

Together we’ll strengthen trust and co-design new ways of working that build creative capacity, belonging, and resilience. These sessions offer a structured path towards lasting cultural change.

  90-minute or half-day sessions: Focused sessions that introduce your team to the approach while providing tools and frameworks to address the specific challenges they face.

Creative Culture Reset Retreat: A 2-day immersive experience to build renewed ways of working. Get tools to support healthy collaboration, and create rituals for integrating your new cultural ideas into existing
processes and projects.  

Creative Recalibration: Your team comes together over time for coaching and connection as you co-design your own culture and implement it at your organization. Cultivate collaborative strength and adaptability to face whatever comes next. 

Working with Laura

“ I am happy to recommend Laura for her exceptional work in stakeholder engagement during our recent visioning exercise. Laura's strategic insights and dedication were invaluable as she skillfully navigated diverse stakeholder landscapes, ensuring all voices were heard and considered. Her ability to facilitate open and constructive dialogue not only fostered a collaborative environment but also enriched our understanding of the community's needs and desires.

Laura's professionalism, coupled with her genuine passion for enhancing care services, inspired confidence and trust among stakeholders. Her energy and contribution were instrumental in aligning our plans with the aspirations of those we serve, paving the way for a successful and inclusive outcome.”

~ Marianne Klein, CEO, Shalom Village
“ I've had the privilege of working with Laura on two significant projects—first, the African Nova Scotian Housing Needs Assessment and Strategy, and later, our Housing Solutions Lab in Upper Hammonds Plains. In both cases, Laura’s leadership, expertise, and commitment to community-led design were essential.
What sets Laura apart is her ability to listen deeply, offer thoughtful advice, and guide complex discussions with clarity and respect. She is a true ally—genuine, intentional, and invested in supporting communities in achieving housing justice and equality. Her ability to foster collaboration while providing sound strategic direction has made a lasting impact on both our team and our community. We are incredibly grateful for Laura's contributions and look forward to more opportunities to work together. If you’re looking for expertise combined with authenticity and impact, I highly recommend Laura.”

~ Curtis Whiley, Founder and President, Upper Hammonds Plains Community Land Trust
“Laura is a compassionate, well informed and skilled team leader and colleague. Laura demonstrates her eagerness to learn, support and speak as a committed ally of Indigenous people, communities and initiatives. Always personable and prepared to lead meetings towards achieving success, I found myself impressed with her enthusiasm and energy - a pleasure to have worked with her!”

~ Stacey Vincent Cress, Chief Adminstration Officer, Garden River First Nation
“ I thoroughly enjoyed working with Laura on the housing strategy for the District of Nipissing Social Services Administration Board. Laura is a beacon of positive energy, and it is contagious! Laura’s approach is jovial and engaging. Her kindness and compassion shine through consistently. Laura has great listening skills and outstanding strategic abilities. Connecting the dots between housing and the environment, as she does, puts her at the top of the class.
I hope I have the chance to work with Laura again.”
~ Donna Mayer, Manager of Project Development, District of Nipissing Social Services Administration Board
“Laura's time at Highline Beta was spent working on a variety of projects and juggling multiple priorities. She did everything incredibly well, with determination and creativity. She put a great deal of effort into delivering amazing work for our clients and contributing to the overall team culture and spirit of the company. She was proactive and always willing to jump in and help colleagues and clients with anything they needed. Her structural know-how of innovation systems, coupled with a willingness to "roll with things" was critical to delivering great value on the work she did.”
~ Ben Yoskovitz, Founding Partner, Highline Beta
“ I met Laura while participating in RBCx - an internal innovation challenge at the bank. Laura led a week-long bootcamp on design thinking and lean startup. This was my first introduction to this style of research/development and Laura made it accessible and fun. Laura was always available for ongoing support through the nine-week program and my team leaned on her skills and experience greatly. It was a pleasure working with Laura and I hope our paths cross again soon!”
~ Jill Garner, Product Lead, RBC Ventures
“ Laura brings passion and purpose to everything that she takes on. She blends integrity, creativity, logic, and planning-based skill sets across the spectrum of the design process which makes her an integral partner for both our client and venture initiatives. Her capacity was particularly on display through the leadership role she quickly developed for our Kids X Tech community of which she’s an integral leader & champion.”
~ Jason Goodman, Founder and CEO, Youx Ventures